Leading Individuals & Groups

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Course Details

This course can only be taken as part of the Washington Certified Public Manager® .

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About this Course


In this course, we’ll dive into leadership strategies for managing teams and individuals in a thoughtful way that is conscious of diversity, communication styles and team development best practices. You’ll apply learnings from this course and the Self as Leader course in a small-scale, self-leadership project at your organization.

What You’ll Learn

  • HR considerations in the public sector
  • How to give effective feedback and coach others for performance
  • Team development and conflict management fundamentals
  • How to effectively manage meetings and facilitate other engagements
  • Strategies for leading diverse teams and fostering inclusive environments

Program Overview

This course is part of the Certificate in Washington Certified Public Manager® .

Quarter 1

Self as Leader

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